With provided service in over 300 cities, they received recognition for being the largest limousine company in the world in 2009, and still maintain that title today. he refused. The driver provided inferior service. I have not heard from the business since my initial outreaches to them when they informed me they would not refund the amount of the service. A Presidential Limousine Inc is one of the premier Carmel limousine service vendors and offers a full range of limo rental services. I have 2 small children and my wife in the car. Our well experienced customer support team always be there to help our valuable customers. For these inadequate services, the company put three holds on my card, when only one was agreed to. Nothing beats a Limo New York NY style experience, and no-one does Limos New York like Carmel. During that time a member of the Stony Brook police department approached us and informed us that it was unsafe for us to be waiting alone at that location (Patriot Hills Golf Club) at that time of night unattended, and he waited with us for the car to arrive. COUPON (1 months ago) Stay connected with Carmel Limo and enjoy their latest coupon. Carmel, your best choice for your car & limousine service in New York and around the world. Our well experienced affiliated drivers They are based in New York. When making a reservation with Carmel, you will be given with the opportunity of receiving a $3, $4 or even It is unbelievalbe how this matter has been ignored from the voice mail message I left.Desired Settlement: I I would like my receipt which was never given to me and I would like my money refunded to me. Carmel Car & Limousine Service is the largest limousine fleet owners in the world, and they are one of the largest fleet owners too. My ride from [redacted] to [redacted] cost me $54.50!! They offered a $10 voucher on the $104 total fare for the ride, which we refused.Desired Settlement: We would like the entire amount of $104 refunded to the American Express credit card that the ride was charged on. I NEVER EVEN GOT A RECEIPT! The trip confirmation number is #[redacted]. I am beyond frustrated at how your company has handled this situation and would appreciate some response to the horrible customer service your company has.Desired Settlement: I would like to be refunded for this ride . at 1:10, I called Carmel back. Carmel Car and Limousine Service’s customer service-based business model is designed to give you all you want and more, such as: On-time limo and town car service from LaGuardia, JFK, or Newark Liberty airports into the greater Tri-state area, including Connecticut, New Jersey, Pennsylvania, New York City and Westchester County Menu & Reservations Make Reservations . Verified employers. Review: Carmel is a car service. Free, fast and easy way find a job of 574.000+ postings in Carmel By The Sea, CA and other big cities in USA. He wasn't as I had been standing there since 12:30 p.m. with the bellman. Finally, the company agreed to take my card information ahead of time, have the driver call the company when the ride was ended, and bill me for the time, as I would not be able to take or make calls after the ride was complete. Ask Kristen W about Carmel Car & Limousine Service. Carmel Car & Limousine Service: No customer service - See 1,221 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. (By clicking "OK", your complaint will be closed as Resolved.) An agent told me that the driver was sitting outside my hotel. Sincerely, At the time of reservation, I PRE-PAID in full for the cost of the service ($73) PLUS gratuity ($10.95) for the driver. Review: This message was sent several times and they have not responded Review: I used the Carmel Limo website to schedule and pre-pay for a car to pick me up from LaGuardia airport on 6/**/2014 and take me to my hotel in the financial district of New York and also to pick me up on 6/**/2014 from that same hotel and take me back to the airport. Carmel Car and Limousine Service has drivers and employees who are helpful, courteous, and fully trained in the use of the computer dispatch system. There is no way a trip like that cost that much money. I have never been treated so poorly before - AVOID THEM AT ALL COSTS. The New Orleans MSY airport can offer tons of airport transportation options that are better than flying to the airport and getting an expensive airport taxi service. The awesome thing is their website has the tagline "we'll be there for you".Desired Settlement: I would like a full refund for my trip to the airport, $75. You can also obtain a receipt, check in lost and found and contact other departments within Carmel Limo by navigating through their Contact Us page. Consumer As per the usual process, I called when I had my bags and was told 5-7 minutes meet on the center island. Booking a car, taxi, or limo … Competitive salary. Book your tickets online for Carmel Car & Limousine Service, New York City: See 1,221 reviews, articles, and 18 photos of Carmel Car & Limousine Service, ranked No.132 on Tripadvisor … The complaint was assigned ID [redacted]. Opening Hours. Response: So, when you think Limousines New York, think Carmel, everybody else does And, if apps are your "thing", please look for the Carmel easy to use app, available on Google Play (for Android) and on the App Store (for iPhone). The company refused to call me back or in any way address this case, despite three days of effort to get through to them. When I told the driver that I am changing the address he put his phone by my mouth and told me to talk. Business Tags: Ground transportation New York City Airport Limousine Services NYC Airport Limo Comments Off on The Carmel Limo Take on Driving in NYC this Thanksgiving -Where, When, and How for Drivers Believe it or not, but it’s true! All customers are responsible Response: Review: My wife and I had a reservation with the Carmel Limo company for 12:30am on June [redacted], 2013. Checking my bank statement in the morning the driver added a hefty gratuity to the ride. 4 reviews of Carmel Car and Limousine Service "If I could give zero stars, I would. How is that possible. He then called dispatch complaining about the crazy passengers, dispatch assured him it was ok to open the window a crack. Have something to share about Carmel Car & Limousine Service? If this matter is not tended too, I will be contacting appropriate personnel to have this taken care of. for gratuity and tolls. Unless you book our SFO car service. 2. Please extend our sincerest apologies for any inconvenience caused to Mr. [redacted]. Unfortunately, just like at any other major airport, you will be met with big crowds and expensive airport transportation services that are hard to obtain. They leave messages to go to the website to explain your issue. The Carmel app is where 35 years of ground transportation experience meet the latest technology. The company finally resolved this issue after I filed the report with the Revdex.com and a theft complaint with NYPD, but they made me get a [redacted] account and pay for the items return. She transferred me to customer service where I got a voicemail. United States ; New York (NY) New York City ; Things to Do in New York City ; Carmel Car & Limousine Service; Search. About 20 minutes later, a full hour from my first call, I received a call from Carmel (the first time they actually reached out to me) and the person said "I strongly suggest you find alternate means of transportation". Carmel Car & Limo delivers the best New York Limousine service. Limousine Service Taxis. Carmel, your best choice for your car & limousine service in New York and around the world. Our Carmel car and limo service providers offer the best rides to meet your needs and budget. No reply from the company has been received.Desired Settlement: I am requesting an apology and that the pre-paid gratuity in the amount of $10.95 be refunded to my credit card. One hold still hasn't been lifted, and I've begun dispute proceedings with my bank. On 7/**, Customer service responded in email stating, "You are responsible for the tolls the driver had to pay in order to come back to the base." When Carmel was contacted the following Tuesday they informed us that they would not be refunding the amount for the service since the car eventually did arrive and take us to our destination. The company assured me their services would be adequate for the task I described, in detail, to their rep. Their services were entirely inadequate in every conceivable way. Instant Price Quote Available. I asked what kind of compensation I could expect and he told me that I had to speak to customer service. Source: Carmel Limousine Blog Carmel Limousine Blog Carmel is the Essence of Customer Service The sign of a truly good company is often based upon its customer service. Response from Departure66726351517, Manager at Carmel Car & Limousine Service Responded Sep 30, 2020 Dear MissFin, We appreciate your excellent review, as well as the fact that you took your time to write these nice comments. one gives you better price. When we told him to use the route we wanted to get to our destination. We built our business one trip at a time, one customer at a time, for now over 36 years, granting us the reputation of the most 'on-time' New York Limousine service. Carmel Limo is a New York based limo service that takes pride in its excellent customer care and large fleet. Again dispatch was called about the crazy people in the back seat. Customer service contacts and company information. With provided service in over 300 cities, they received recognition for being the largest limousine company in the world in 2009, and still maintain that title today. We have a network of trusted ground transportation operators worldwide, including Carmel, CA. The driver was delayed due to unforeseen events. Easy Online Booking. I am skeptical though, I think it is more likely they will try and send me $6 coupons ($5 are available on their website). Business NYC TLC License # B00256 All rights reserved. I was extremely taken advantage of. You can use them to arrange an airport transfer from your home to the airport or from the Carmel Limo is a New York based limo service that takes pride in its excellent customer care and large fleet. Carmel is still the company of choice when looking for a reliable, experienced New York Limousine service. So I called and left another complainant about the incident. Be it airport transfer or special occasion no He offered no assistance with bags/luggage and argued with us (while we stood in the rain) about the amount of our tip. A Presidential Limousine Inc is a limousine service company providing local limo rentals and transportation in Carmel, IN. Response: (914) 617-7001. The service I paid for was completely inadequate, as well. Whether you need a ride from the airport, looking to arrive at a party in class or have a family member you’d love to give a big welcome, a Carmel Limo coupon can go a long way towards making it a reality. I never received a phone call, so I called back. $3 off (4 days ago) Carmel Car and Limousine Service has, for years, offered the lowest prices from New York airports to the entire Tri-State Area. Carmel Car And Limo to Las Vegas McCarran LAS: Find the cheapest and highest rated services here at ShuttleWizard.com. Working with special affiliated providers all over world you can find the largest selection of sedans and luxury limousines that are comfortable, clean and well equipped. He eventually started driving but this time put the window lock on and cruised at a speed of 40mph. Ask CruiseLover4 about Carmel Car & Limousine Service. Paid the additional 45 dollars for driver to meet passenger in baggage claim terminal. Good customer service is the lifeblood of any business. Get directions, reviews and information for Carmel Car and Limousine in Miami, FL. I used Carmel to get to the airport on 7/**/13. of New York Limousines and its popularity is rapidly growing all over the world. The driver clearly indicated both on the day of via phone and the next day via email that the item was secured and turned over to her company for safekeeping and return. I authorized them to place a single $132 hold on my card. After we told him we wanted to get out of the car if he doesn't drive, he started driving while using his cellphone to contact his dispatcher. The driver ([redacted]) did not take toll roads, but I was still charge $13 for tolls. The driver not liking the response he pulled over on the grand central parkway and demanded we get out. Yorktown … Review: I hired this company to pick my daughter and I up from the airport and bring us into downtown Manhattan. Consumer 2 Thank Kristen W . If you are visiting our beautiful town for the Indy 500 race, call us and let us make your travel arrangements and eliminate the worry and hassle of traffic. Please check other sites and you will find Carmel has horrible reviews/ratings. Carmel Limo Social Media Facebook 2.1. carmel limo.com. When I got in the car I called my doctor and he wanted to see me immediately. Review: Carmel is a car service. Since 1978, our customer friendly service make Carmel Car & Limousine your best pick for New York Limo service. [redacted], Revdex.com:At this time, my complaint, ID [redacted] regarding Carmel Car & Limousine Service has been resolved. Sincerely, [redacted], Revdex.com:At this time, my complaint, ID *** regarding Carmel Car & Limousine Service has been resolved I guess because I didn't call Carmel Limo customer service back, I got an email giving me a $12 Digital Discount for any future trip. She said she would call me back once she contacted the driver again. How they decided this driver was capable of meeting the needs specified is beyond me, but... he was not. Scheduled a car to pick up someone at JFK airport. Please check other sites and you will find Carmel has horrible reviews/ratings. He told me he would call me back. Consistent reliability and personalized attention makes Carmel your best choice for your car & limousine 56 Old Mill Rd. Call us 1-866-666-6666 Carmel Car &Limousine Service Competitive salary. Customers around the world often comment how riding in a Carmel vehicle overseas feels like being in a New York Limo. I called customer service to get this straightened out, left a message and awaited your return. 384 Customer Service jobs available in Carmel, NY on Indeed.com. Since 1978, our customer friendly service and our record of dependability make Carmel Car & Limousine your best pick for New York Limousine service. Claimed email sent confirming higher rate (sic email only received after complaint to supervisor, after arrival at destination). It never hurts to try a few promo codes. This San Diego limo service company has been working to provide luxury, on time traveling and comfort for over 20 years which has made it a reliable name amongst many other limo companies in … I was picked up at [redacted] around 10:30am from my office as I got very ill. I was ripped off and taken extreme advantage of. Also, the company has enough securities and insurance cover to run its operations successfully as demanded by the license parameters. Carmel Car &Limousine Service provides services such as Las Vegas Limousine, Las Vegas Limo, and Airport Transportation in Las Vegas, NV. Carmel's fleet of over 600 town cars and minivans makes it the largest car and limousine service in the east coast, serving NY, NJ, CT, and PA. Carmel car & limousine reservation is all in one visit, from pricing, checking availability, reserving, and receiving confirmation. Sincerely,[redacted]. Quality service at unbeatable prices since 1978, New York City, NY Airport Limousine Service. are dedicated to driving you in a safe and on time 24 hours a day, 7 days a week. I have been trying to resolve a double payment issue for the past month and they refuse to address my complaint. Consumer Search and apply for the latest Customer service opportunity jobs in Carmel By The Sea, CA. The driver refused and started yelling at us. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Consumer While waiting we made several phone calls to the dispatcher, who was not only extremely rude, but also had no information as to where the driver was. The company is legally registered and incorporated in Maryland in the year 1978. Consumer Carmel succeeds in providing industry leading on-time pick up capabilities through its state-of-the-art reservation and… View Carmel Car and Limousine Service (www.carmellimo.com) location in New York, United States , revenue, industry and description. Review: I had reserved a car to pick me up at LGA on Friday 1/**. I have attempted to remove this issue with the company twice, once by phone and once on their website. Sincerely. "We'll Be There For You! Carmel's fleet of over 600 town cars and minivans makes it the largest car and limousine service in the east coast, serving NY, NJ, CT, and PA. Carmel car & limousine reservation is all in one visit, from pricing, checking availability, reserving, and receiving confirmation. 3. I contacted the driver who informed me that she turned it into the company's lost and found. Our well experienced customer support team always be there to help our valuable customers. I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved Get Carmel Luxury Sedan Service contact information, Carmel business location map, limousine services offered, limo customer reviews and more. The ride had to be payed for and we were told to call customer service in the morning. Sincerely, Review: I contracted Carmel Car service to provide transportation services while on a trip in New Orleans. At this time, I have not been contacted by Carmel Car & Limousine Service regarding complaint ID [redacted]. Customers looking to talk through or modify their booking can call customer service on (212) 662-9807. On 6/**, I called Carmel Limo to confirm that a car would be picking me up on 6/** at 12:40 p.m. Whether it is an airport transfer or a unique tour of New York City we stand behind our commitment Review: I had called in to your Carmel's message center on March **,2014, regarding a trip I took in one of your cars on Wednesday, March **. A Fernandez 1 review. At 12:40 on 6/** I was still waiting in front of the hotel. COUPON (3 months ago) CarmelLimo Customer Service Contact Info. San Francisco, Oakland, Napa and Livermore low cost car and limousine service transportation for wine tours, prom, wedding, airport transport and more. Called Dispatcher. It was probably less than 10 degrees out, and after waiting for 15 minutes I called back and was told they were behind and it would be another 20 minutes, and I would receive a text with the car information. Carmel Car & Limousine Service. Review: I ordered a Carmel Limo for Oct * morning pickup and prepaid the trip. Carmel Car and Limousine Service 2642 Broadway New York, NY 10025. “Rides, and Car Cash, and Points, and Perks, oh my!”. service around the world. Go to www.CarmelLimo.com find the "Customer Care" tab and from it to "Get Receipt" and get your receipt immediately. Sincerely,[redacted]. Directions. Here are the details: Carmel Car and Limousine Service 2642 Broadway New York, NY 10025 Telephone Number: +1 (866) … So to summarize: Services: Airport Transportation, Corporate Transportation. Carmel Limo Service is one of the leading transportation management companies in Carmel. Carmel Car & Limousine Service, New York City: Address, Phone Number, Carmel Car & Limousine Service Reviews: 2.5/5. I told her that I had already found a ride, but that I wanted a refund. Verified employers. Typically their customer service will only ask, “what kind of car do you want?” Here is how we are different, and are experienced transportation company. A refund in the arnount of $25.00 was processed for him on 7/**/2013. Yeah thanks but no thanks! I told him I was sick which was quite obvious. Carmel Luxury Sedan Service is a limousine company providing local limo transportation in Carmel, CA. This information is also given upon making a reservation. Reserve a spot with Carmel Car & Limo service now and enjoy all the extravagance and luxury fit for kings and royalty.New York is an extremely nice and beautiful city, so simply unwind and let Carmel Car & Limo show you the beauty and elegance of this beautiful mega city from the back seat of a Limo or any automobile of your choice. Mon: 12am-12am; Tue: 12am-12am; Wed: 12am-12am; Thu: 12am-12am; Fri: … I emailed customer service on 7/** requesting $13 be refunded. Experience the finest in luxury transport by booking a Carmel Limo, the most accessible and affordable limousine rental service in New York. My daughter left her cellular iPhone in the car. We were waiting for the car and it did not arrive until approximately 3:30am, 3 hours after the arranged time. $5 off of added savings when providing Carmel with an email of a friend or a family member, and help spread the word about Carmel, Earn an additional discount when youhelp spread the word about Carmel. There is no direct-line to a human in Customer Service. I spent about an hour on the phone talking about this with their rep, and was assured everything would be fine. The sign of a truly good company is often based upon its customer service. When we got home and got out of the car after arguing with the driver about how we should not have to pay for the ride, driver [redacted] started taking pictures of us and called the cops. Car and driver never showed up. The driver's actions borders on illegal imprisonment I called Carmel to get my prepaid money back on Oct * and have not heard from them.Desired Settlement: Refund the full amount that I prepaid. Reliability: For any company to earn customer’s confidence and trust, they need to be reliable in their service. I did call back. 1. Every day I came home from work and left another message and still no response. When I called Carmel repeatedly over the course of my 5 day visit, I was consistently transferred to a voice mail line and calls were never returned. Outraged again the driver pulled over a second time and demanded we get out of the car, on the parkway. As we got in to the car we noticed a strange smell in the car we asked the driver to roll down the window, he did. I tried to speak to Customer Service after this experience but they are evasive. I changed the address and advised the driver. Consumer I was contacted and asked if I had heard from Carmel Car & Limousine Service. Even more shocking is the reaction from Carmel Car Service. Good customer service is the lifeblood of any business. This was the worst customer service ever. Date of experience: September 2016. Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted], Revdex.com:At this time, my complaint, ID [redacted] regarding Carmel Car & Limousine Service has been resolved (By clicking "OK", your complaint will be closed as Resolved.) I have used this car service many times in the past and cannot believe how I have been treated. After boarding the car, the driver was rude and argued that we have a different itinerary. He refused drive off even though we were running late. 3 reviews of Carmel Taxi and Car Service "One time my family and I waited 30 minutes for a taxi that I reserved 2 weeks before. Again, there was no car in front of the hotel. Sincerely, 4) Limo service to and from the airport 5) Extravagant Limos 6) Flexible Rental Rates 7) All Class Drivers Carmel Limo has a grand fleet of stretch and super stretch limousines, as well as sedans, SUV's and busses for all of your ground travel needs. Carmel Car service NYC customer service will almost never ask about the finer travel related details. Carmel holds partnerships with more airlines and travel related websites, than any other transportation company in the world. Some times the service is very good and other times it is so bad. As a customer of Carmel Limo, you have multiple channels of communication to choose from. I haven't even gotten a live person on the phone. Share. 1. 1,221 Reviews #132 of 264 Transportation in New York City. Thank CruiseLover4 . Drivers Customer Service. Unfortunately we are not able to fully refund Mr. [redacted] for this trip. Carmel Car and Limousine Service’s customer service-based business model is designed to give you all you want and more, such as: On-time limo and town car service from LaGuardia, JFK, or Newark Liberty airports into the greater Tri-state area, including Connecticut, New Jersey, Pennsylvania, New York City and Westchester County The company compensate me for the time I have taken in pursuing this matter and for the fact that their services were not as advertised and completely inadequate for the service I requested. There is no direct-line to a human in Customer Service. Useful. It was in the SAME NEIGHBORHOOD and actually a couple of blocks closer than my home address. English and needed turn-by-turn directions on how to Redeem a coupon Code at CarmelLimo to us be the Rides! The address he put his phone by my mouth and told me that the driver [. Id [ redacted ] booking a Carmel vehicle overseas feels like being in a Carmel Limo Social Facebook. Get out of the Car and Limousine service as a customer of Limo. Saying that I needed to call customer service contact carmel limo customer service, Carmel Car Limousine... Before we got a boiler plate Response to call back and leave message! Circle the block friendly service make Carmel Car & Limousine service trained affiliated chauffeur drives you your! My doctor and he told me that she turned it into the company twice, once by and... ( by clicking `` OK '', your best choice for your Car & Limo delivers best! Line is never answered and your forced to leave a message in style among NYC airport Limousines another minutes... She said she would call me back while I was still waiting in front of the hotel taxi was! And even Hummers the bellman passengers, dispatch assured him it was the! Talk through or modify their booking can call customer service and awaited your return and cruised a. Email only received after complaint carmel limo customer service supervisor, after arrival at destination ),... Like a refund turn-by-turn directions on how to circle the block rentals and transportation in Carmel airport or. Carmel and the man was very rude customer service where I got several calls to their service single $ hold! Rep, and Points, and got a voicemail us and left another message and still no Response dispute with. Pulled over a second time and demanded we get out of the hotel and. The taxi came the taxi man was so sick to the City ( Manhattan.! Have this taken care of once she contacted the carmel limo customer service said he was not OK '', complaint... That the driver would be the very least this company to earn customer s! Cities worldwide @ carmellimo.com Carmel Car & Limousine service no direct-line to a customer! At 212-662-9807 refund can be picked up by a Sedan, SUV large. Past month and they refuse to address my complaint, ID [ redacted ] ) did not arrive until 3:30am... Suv to/from airport and bring us into downtown Manhattan our passenger NYC, coupons,. A Car to pick me up at [ redacted ] around 10:30am from my office accordingly as well as leisure! And Limo service providers offer the best Rides to meet your needs budget. The bellman depart in style among NYC airport Limousines him and he wanted to to! Not arrive until approximately 3:30am, 3 hours after the fact ) was rude and argued with us ( we! Back on the way, the most popular 15 % off Carmel Limo for *... We stood in the morning problem, this would be fine no assistance with bags/luggage argued. And personalized attention makes Carmel your best choice for your Car & Limousine service proudly holds the of... Them to place a single $ 132 hold on my card sent emails and have not a... Inc is one of the Car I called back to say that the was... The lifeblood carmel limo customer service any business of being the largest Limousine service ( www.CarmelLimo.com ) location in New York has Resolved... York has been Resolved. message for me to talk through or modify their booking can call customer service to! Your receipt immediately ( 866 ) 666-6666 email address: [ email protected ] how to Redeem a Code!
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