Nice bath products. They had a piece of cake for me for my birthday which was a great welcome. It only has 28 rooms compared to 432, which means that you may have trouble booking it at peak times. Dreams Tulum Resort & Spa, Tulum: 6,875 Hotel Reviews, 7,453 traveller photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor Like Dreams Resort, it also has access to a private beach, as well as plenty of beach chairs to lounge around in. Spa treatments were fabulous. If you booked through us and want to leave a review, please sign in first. Does Dreams Tulum Resort & Spa offer any business services? Bali beds would be reserved but noone showed all day. Error: Recently visited from Nov 6th- Nov 10th. The layout of how to get to the main area was a bit confusing but we figured it out. Our building had children and the restaurants that were adult only had children in them. 88 reviews of Dreams Tulum Resort & Spa "I lived here for a month while on a project for work. WiFi and parking are free, and this hotel also features 2 outdoor pools. Everything I asked for I got with no attitude ! Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,868 traveller reviews, 7,444 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. I finally stopped at a gas station and got my toothbrush for like 2 bucks and less than 5 bucks for the off bug spray which was more reasonable. The beach and the view is absolutely beautiful. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. For specific enquiries, we recommend calling ahead to confirm. A few meals we got was below average. Bed and room very comfortable. Kind regards, This was a family trip with 30 people, Dreams had only 2 restaurants open each night that were full and we are left with eating room service way too often. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. 7.6. The only 4 minor things I didn’t like was..1) lightening; at night different areas were very dark.. maybe helpful to add more light fixtures to aid in visualization. Trust me. Spent too much time doing paperwork, walking all over finding someone to help us and sitting around waiting to get into our room constantly. The pools and the garden are beautiful. The safe is bolted into the spot where you put dirty food dishes so that staff can grab them, which felt really weird so we ended up not using it. The most helpful contributions are detailed and help others make better decisions. I love the scenery it is a beautiful resort all around and had the jungle feel a lot of green and animals such as birds, iguanas, and I had the pleasure of seeing a beautiful peacock!! The managers and owners should be very proud.. From housekeeping, cooking staff, maintenance, entertainment crew, spa staff, bartenders....todas !!! They would not take no for an answer AT ALL. Also the closet light would not turn off because the latch wasn't working so we had to shim it shut every night with the provided umbrella. But in fairness, it was like that everywhere we went in Mexico. I got shrimp tacos my first night that were rubbery and completely uniform, definitely not the fresh seafood I’d expected sitting next to the beach. Contributions should be appropriate for a global audience. Are any cleaning services offered at Dreams Tulum Resort & Spa? 1, Tulum 77761 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Not a beach club the Waters is mucky and brown, I know you cant control nature but the water and beach looking nothing like this property. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. After their trip, guests tell us about their stay. The staff was very accommodating and polite. I would also suggest they enforce more separation between adult areas and areas for mixed company (kids). Thanks! View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. Door key wish it was like most all inclusive wristbands entries. With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa. They kept saying it wasnt a time share. This is the version of our website addressed to speakers of English in Malaysia. See 6,879 traveler reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. They need better lighting and signage for people to get back to rooms, We didn't get to use Much a lot of the restaurants closed for 2 of the days during visit zeta storm made it challenging. Food was not good. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The world Cafe was not a plesant experience (buffet) however ever the rest of the resort was quite good. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. When we reacted they asked if we ordered towels. Dreams Tulum Resort and Spa Bottom Line. It’s like time share. Besides the food, this resort is amazing. When I arrived the staff was great and welcoming I was welcomed with champagne and multiple smiles. Dear Guest, Thank you for taking the time to share your experience with us. Very relaxing. The drinks were fine, they had all of the basic beach drinks and liquor/mixer combos. The food was average at best. Dreams Tulum - part nightmare, part dream. Poor beach, not a good swimming area. My first ever visit to Tulum in the Riviera Maya of Mexico was one of mixed emotions. Additional sorting options might be available (by type of traveler, by score, etc...). Top room amenities include a minibar, air conditioning, and a flat screen TV. If you stay here, just say no when you check in. Especially the Italian. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Nonetheless, there were no other incidents for the reminder of our stay. No hot tub. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 176 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Lastly, 4) the mosquitos (which is inevitable in Mexico) was bad. See more questions & answers about this hotel from the Tripadvisor community. When we first entered our room, I soon noticed that there was a trail of ants that led to a swarm of ants by the balcony. The entertainment staff was fun and great. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Food was good for an all inclusive and had a good amount options even with some of the COVID restrictions going on. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Dreams Tulum and Spa also offers multiple restaurants and bars. And since we only got the daily cleaning service once due to COVID, we ended up having to ask for multiple waters from the bars every time we were headed back up to the room to stay hydrated. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. At Dreams Tulum Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. It includes an outdoor pool, a spa and spacious rooms with a private terrace.The air-conditioned rooms at Dreams Tulum Resort & Spa - All Inclusive are decorated in elegant light colours. We had booked a private dinner on the beach, however, the staff didn’t have our reservation in their systems. Cleanliness of the beach and overall property. The beach was beautiful and clean. 236.7 No. We did wish there were better options for a quick lunch. Ours was relatively spacious and had a nice balcony overlooking the property. We are glad to hear that you enjoyed your stay, we hope you give us the opportunity and pleasure to have you once more. There are more places to choose from in the Tulum area. Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and 5 minutes from the eco-chic downtown Tulum. Great view, wonderful staff. Turn down service too late for us most evenings. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. We said no to the tour guide, his manager, and another guide. I kept expecting someone to enforce the rules but that never happened. Which popular attractions are close to Dreams Tulum Resort & Spa? It was THREE HOURS, they wanted 6,000.00 down payment and 500.00 per month. if you need anything past then you're out of luck. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. That's how we know our reviews come from real guests who have stayed at the property. It was almost 3 hours and the pressure was turned all the way up. Availability of restaurants (not all restaurants open every day). I love the fact that there were always someone available and willing to help. Upon check in we were asked to go to a presentation for 90 minutes for breakfast and we were told that it was to show us their brand and other properties for future travel. The rooms were very clean, staff was friendly. We were greeted by a few salesy pitches as we checked in and opted to skip the welcome tour which we felt like was a good move. I had the all inclusive package which was well worth it! Respect the privacy of others. Our experience was a nightmare. Own or manage this property? It seemed very COVID compliant. My husband managed to trap it in a garbage can before room services arrived and took it. Staff. Does Dreams Tulum Resort & Spa have any great views? Avoid at all costs! Flights Vacation Rentals Vacationkids has been following the progress of this resort for many years and our staff knows it very well! We are very sorry that we didn’t exceed your expectations, we will work on our side to be better, we hope you give us the opportunity and pleasure to have you once more. I enjoyed 2 spa massages while I was there.. the women were great and the one gentleman was as well. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section, Review collected in partnership with this hotel, Response from Dretu E-Concierge, Otro at Dreams Tulum Resort & Spa. I felt safe while there, I traveled alone and had a great experience. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. All we ask is that you follow a few simple guidelines. Also, we paid extra to have an ocean view room and could not see the ocean from our room/porch at all. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Tulum National Park is minutes away. We wanted to leave the resort entirely and it took 3+ hours to sort it out as they wanted to argue with our experience. Booking.com’s role is to be a feedback distributor for both guests and properties. Very nice property with great staff. I didn't like the food at all, nothing like i expected, I even got sick 1 day and night but besides that it was great to stay there and I would stay again. Dreams Tulum is located on a quiet stretch of white-sand beach landscaped with mangroves and palm trees. Although disappointing, we were refunded the next day and the staff felt bad for the miscommunication. The rooms were beautiful and spacious. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. It was the biggest wedding Dreams Tulum has ever done and they did it with ease. My guess is that it came under the door. Um, no. Reviews are most valuable when they are original and unbiased. It wasn’t their fault and really tried to make up for it. more. I could go on and on but in all I enjoyed my time there! Nice resort with a pleasant staff that tried to go the extra mile to meet your needs. Masks and distancing mostly enforced. 3rd (top) floor had a good view of the ocean, even in a garden view room. You can enjoy a drink at one of the bars, which include 7 … After a review has been submitted, you can modify it by contacting Booking.com customer service. Are there opportunities to exercise at Dreams Tulum Resort & Spa? Choosing a hotel to marry in, comes with a lot of pressures, especially when you are taking over twenty people with you to stay in said resort. I come back in 1 month and I‘m very very excited! All content should be genuine and unique to the guest. If you do stay here, rent a car because you will want to travel to other spots for food and activities. That sealed the deal for us. Staff were so pleasant and helpful. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Sadly, the Mexican restaurant at the resort did not have great food. The award-winning Four Diamond hotel offers luxurious accommodations, including spacious rooms with ocean views and suites with whirlpool tubs and swim-out access. The resort was beautiful and amenities on the preferred side were good. The Seaside resort was hit or miss. Staff was super curious and helpful. A hotel's guest rating is calculated using data provided under license by Tripadvisor. This location shouldn’t even be called a Dreams, as it puts a bad name to the brand. There were several restaurants to choose from. I stayed for 1 week at Dreams Tulum Resort and Spa and it was amazing! Nearby attractions include Tulum Archaeological Site (5.0 km), Naná Rooftop Bar (7.0 km), and Tulum Tower (5.3 km).
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