In total, you can communicate with GameStop using 3 different media: phone, … Pro tips & … You can see a product and you are responsible for getting it home so you know it will arrive in good quality. Order. Please contact GameStop Media Relations Monday – Friday, 8am to 5pm CST Phone: 817-424-2009 Email: publicrelations@gamestop.com Customer Service Contact. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Customer Service. You still have options or resolving your situation. Local store addresses can be found on your receipt or on the GameStop website. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. All GameStop Contact Information. You can help! The gamestop has really bad customer service at the moment. My son has a order on his account that he did not authorize. In short, the two companies are not related. Please direct all questions or comments regarding customer experiences, orders, or product concerns to our Customer … However, there is a toll-free customer service number that is available. In total, GameStop has 3 phone numbers. Visitor's to its website are directed to an online form or the company's social media accounts. GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls. Our training programs are gears towards authentically created personal interactions to identify guest needs, provide solutions and making everyone feel a part of the GameStop … Easy and free! Where is my tracking order? You can call Gamestop at (800) 883-8895 toll free number, write an email, fill out a contact form on their website www.gamestop.com, or write a letter to Gamestop.com, … And you can click here if you want to compare all the contact information we've gathered for GameStop. GetHuman's relationship is with consumers and not with GameStop or organizations like it. I haven't received an email yet and my status been saying... My package never arrived, it says it was delivered but i never received it. They employ 20,000 people according to customers in the know. File a complaint. And you can click here if you want to compare all the contact information we've gathered for GameStop. Please keep sharing your experiences so we can continue to improve this free resource. In both cases, it is advisable to get the approval of the GameStop customer care representatives. Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am. You are looking up GameStop customer care, so you probably already know who they are. GameStop — customer service. Cohen thinks GameStop can use its brand and large customer base to make that transition. Average GameStop Customer Service Representative hourly pay in the United States is approximately $9.48, which is 27% below the national average. Not all store locations … If you think this information is inaccurate or know of other ways to contact GameStop please let us know so we can share with other customers. Another option is to visit a GameStop store. You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. GameStop has a page or online help desk for customer service, but you can also call them on the phone. GameStop also goes by or is associated with the names Game Stop, GameStop, Gamestop.com. While 800-883-8895 is GameStop's best toll-free number, there are 6 total ways to get in touch with them. Taking notes during your call can be a big help if you need to escalate your case. Customer Service Game Stop does not have a customer service department, they have a phone number that just endlessly apologizes for taking so long to get to your call. GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. 1-855-497-8168 (TDD/TTY: 1-888-819-1918) Warning! This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue. K Kylzer911. Visit GameStop online and fill out their customer service form. You have to wait long time without any response. Contacting GameStop. 354 reviews for GameStop, 3.6 stars: 'Okay, in store things are fine. Before calling, make sure that you have the necessary information to complete your call. @Kristen1976 Bad customer service or I should say lack of customer service @Gamestop @GameStopHelp I have sent 2 emails to them to help resolve a Power up rewards issue involving a … You can help! Please contact GameStop Media Relations. Need a invoice for proof that I purchased madden **. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. … At GameStop, service really matters! GameStop is associated with terms like video gamesconsolesaccessories, public by their customers and industry analysts. How Do I Find Cyber Monday Deals for Gamestop? Before calling, make sure that you have the necessary information to complete your call. People call GameStop customer support for a range of reasons, including: GameStop does not promote its corporate customer service number. GameStop Phone Number. These representatives may be better able to provide assistance and resolve your complaint. Compare GameStop's 3 phone numbers, Facebook page, and 2 help pages. Email: publicrelations@gamestop.com. Shortcut: Press 4 They are considered to be part of the following sectors and industries: retail. How Do I Make an Order for the Gamestop Cyber Monday Event? Need to claim insurance for a joy con that was purchased Christmas ****. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Product or Service Mentioned: Gamestop Customer Care. Share Report Copy. Common problems addressed by the customer care unit that answers calls to 800-883-8895 include Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work and other customer service issues. Fastest way to talk to a real GameStop rep. If your purchase was made at a GameStop store, you may find that is easier to call the store directly. He has taken a large stake in the company to try and push it in that direction. Or take a look at the CenturyLink Phone Number page. How Do I Return an Item to Gamestop from Their Black Friday Sale? what's going on? navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or CenturyLink. Verified customer I went to my local Gamestop … Any other online shop website did better than gamestop. This review was posted by a verified customer. If you didn't take notes, jot down what happened during your conversation with GameStop. This phone number is GameStop's Best Phone Number because 20,202 customers like you used this contact information over the last 18 months and gave us feedback. Besides calling, the next favorite option for customers looking for help is via 877-676-4263 for Customer Service. Cohen wants GameStop to improve its customer service allowing customers to trade in old video games online instead of just in stores and to offer more game-streaming subscriptions, … Inquiries regarding GameStop's loyalty programs, Placing orders or monitoring order status. How Do I Find Black Friday Deals for Gamestop? I refused delivery of the item, so it could be returned to sender for my refund as directed by Gamestop customer service. I ordered a system on Gamestops website but placed it for the wrong location. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. It provides callers with an automated menu that directs the caller to the appropriate representative or department. What Should I Do If I'm Overcharged by Gamestop? Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. If you are calling about a GameStop store, make sure you have the store address handy. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly. GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. Do. If calling doesn't work, you still have a few options. You can call them at 1-800-883-8895 or email them here. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! The customer must have the original receipt and the item being returned must be in the … But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Contact Gamestop customer service. Company: GameStop … Some customer service agents have more experience and knowledge than others. It's not always clear what is the best way to talk to GameStop representatives, so we started compiling this information built from suggestions from the customer community. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone. GRAPEVINE, Texas, March 21, 2020 (GLOBE NEWSWIRE) -- GameStop Corp. (NYSE: GME), today provided an update related to its United States store operations and customer service related to COVID-19… This … Have a pen and paper handy when calling GameStop. Sharing is what powers GetHuman's free customer service contact information and tools. If you think this information is inaccurate or know of other ways to contact GameStop please let us know so we can share with other customers. Phone: 817-424-2009. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute. Expedited shipment hasn’t even shipped yet. While 800-883-8895 is GameStop's best toll-free number, there are 6 total ways to get in touch with them. We've created these shortcuts and apps to try to help customers like you (and ourselves!) The next best way to talk to their customer support team, according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. Search, apply or sign up for job alerts at GameStop Talent Network Back in October I bought a **$ xbox code off of the gamestop website. Preferred solution: Full refund. How Do I Cancel My Purchase with Gamestop? Or take a look at the CenturyLink Phone Number page. Next, try calling back. How Do I Make an Order for the Gamestop Black Friday Event? Sharing is what powers GetHuman's free customer service contact information and tools. How Do I Get a Refund from Gamestop for an Online Order? GameStop offers a military discount at select locations — typically those located on or near a military base, according to GameStop’s customer service department. Dec. 9, 2013 Not. Compare GameStop's 3 phone numbers, Facebook page, and 2 help pages. This is GameStop's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GameStop agent. The best phone number for GameStop is their 800-883-8895 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Their competition, in the eyes of customers, are companies like Best Buy, Walmart, Amazon. If you would like to … Collectibles. It was a tough job … Our passion is to create memorable experiences by making guest services out top priority. If your call to GameStop didn't go well, don't give up on trying to resolve your concern. More how-tos for GameStop customer support problems. Salary information comes from 51 … GetHuman builds free tools and shares information amongst customers of companies like GameStop. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. Gamestop Customer Service Phone Number Phone Number: 1 (800) 883-8895. The next best way to talk to their customer support team, according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. You can refer to this in future conversations with GameStop customer service representatives. First, review the notes you took during the call. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. I was charged for this item and Gamestop will not refund even though they have not actually shipped the item at all nor can customer service provide any other information on the item at all. In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program. I put in the wrong email and they didn’t give me correct order. GetHuman features available: Current hold time. 800-883-8895: Customer Service. I am missing on item from my order. GameStop Customer Service. Gamestop Cons: No response to email, Long wait time on phone, Cannot connect to anyone … However, if that doesn't work, calling GameStop's corporate customer service might be your best option. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or CenturyLink. GameStop PowerUp Rewards Credit Card Accounts are issued by Comenity Capital Bank. The GameStop call center that you call into has employees from Texas and is open Mon-Fri 9am-5pm, Sat 10am-3pm EST according to customers. Returning a Gamestop purchase to the store: Gamestop accepts returns of merchandise within 30 days of purchase. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores. Remind me when call center opens. View all Customer Service Jobs at GameStop. Monday – Friday, 8am to 5pm CST. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Below steps explain how to proceed with both … Another option is to get in touch via the company's social media platforms. I ordered a game on the **nd of November. A package I ordered has been "preparing to ship" for a week now. I do not... trying to place an order using my rewards powerup card and it not letting the order go... will there be more xbox series x are ps* before christmas, I can't redeem my rewards points because I don't have that email anymore. Customer Service Representative (Former Employee) - McCalla, AL - July 12, 2019 I loved the atmosphere of working here and never saw a dull moment dealing with customers. Besides calling, the next favorite option for customers looking for help is via 877-676-4263 for Customer Service. Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly: There appears to be a range of opinions on the quality of GameStop phone-based customer service. Paid for expedited shipping, Where is my package? Your session is about to expire. Company: GameStop does not promote its corporate customer service agents have more experience and knowledge others... 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